FREQUENTLY ASKED
QUESTIONS

Items generally ship within 1-3 business days of placing your order. At times it may take us longer to ship your items however, you'll still get your items by the estimated delivery date provided by our trusted shipping partners. Shipping status updates are provided through e-mail.

After you submit your purchase, your order will rapidly move through the process to be packed for shipment:

• Items for Shipping - you have up to 15 minutes to cancel your order once submitted.

Changes or Updates

• We do not offer a way to change shipping or billing information, delivery or pick up method, payment method, item fragrance, or adding/removing items once an order has been submitted.

Canceling an Order If you order can be canceled

• You'll receive an email confirming your cancelation.

• Keep in mind you won't be charged however, you may see a pre-authorization on your card. Funds will become available again once your bank releases the hold.

If your order is unable to be canceled

• Items for Shipping - Simply return your items when you receive them. See our return policy for options.